Dell Business Online Store

I bought a camera from them almost a month ago. The order was delayed twice and then I was told that I need to contact them through email or phone to still have the order go through. I contact them by email. They reply and tell me I need to call. I call, ...

I called Dell on 9 25 08 to buy a refurbished CPU for my small business. Matthew Devanney sold me a CPU which was not what I had requested. I had requested a 530s (slim tower) and I payed for a 503 mini tower. I was given only a minimally ...

OMFG! I only wanted to buy my wife a laptop for her birthday but after having an endless river of add-on features being pushed in my face as I ever so slowly made my way toward the check-out page, I said screw it and went out and bought her a Mac at a ...

I have been using Dell’s various websites to order computers over the past 8 years. Overall, they have a decent user interface, and make it relatively easy to specify the computer that you are looking to build. However, If you buy more than 5 machines ...

My computer/printer order was to include a coupon from Staples. The coupon never came. I called Dell Customer Service. Someone (in India) told me it was a mistake and my order did not qualify for this item. But it was clearly on my order, confirmation ...

I ordered a camera (Lumix LX3) from Dell that had a shipping date of 1-2 weeks.  I ordered from Dell because they had the best price of what I considered reputable websites.  Had I known the camera would be backordered 3 times over six weeks, ...

Dell made feel as if I was a King before and during the transaction of my new PC. My troubles start ...

Misleading and long delivery times. Go elsewhere if time is an issue. 3 Day delivery is turning into a 9 day process. I ordered a camera on the 24th in the comfortable assumption that with 3-5 day shipping it would arrive by the second, the last day ...

I've ordered a Dell computer from dell.com and had a pleasant enough experience-- I'd say a 3 star experience. But, when I tried ordering a non-dell item, the experience was terrible. I attempted to order a digital camera from the dell website ...

I bought my Dell computer 4 years ago on-line through the official Dell website.  I am amazed at the high reviews I've read on this site because my experience with Dell was negative.  The price was good and the desktop computer came with a low ...

My wife and I found the Dell web site to be extremely user friendly and self explainitory. However, when we ordered the system, we talked to a person at the service desk who was very helpful in assisting us in choosing options. I would recommend that...

My new computer from Dell is great, but their customer care and financial services are horrible. I bought my computer after I was approved for financing through Dell. They wanted me to pay 27.99% financing on the computer, so I tried to cancel my order ...

I tried to order this machine from their new (Dec 2002) catalog and got nearly every excuse n the book about why I couldn’t buy it. Dell reps are rude & insensitive and think nothing of simply cutting you off.

I sent a written order to...

I have been looking at purchasing a Dell Inspiron XPS system from Dell for several months. Finally, on December 24th, I decided to go ahead. I contacted the sales department, instead of purchasing on-line. I printed out the laptop specifications ...

I'm a fan of the hardware, and the website itself is great for building and pricing your system. Three recent experiences has me doubting the ability of their customer service division. Guess the layoffs have taken their toll on employee commitment. ...