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by artisttype , Aug 18 '02
Anyone who wants the full story of my problems with a Dell Dimension 8100 can read my other review "Its Dud Dude," but I would like to make some additional comments here about what you need to know BEFORE you have one of their computers sitting in your...
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by danesh , Sep 04 '03
The Sony Digital Camera DSC-P8 that I ordered came with a 10% discount and a rebate coupon. Though t ...
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by lcamden914 , Apr 12 '03
Pleasure. Easy to custom build a computer. Item shipped EARLY and in excellent condition. Many free upgrades included. Exactly as...
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by paul44 , Aug 01 '03
Promised 2nd day, still waiting. Customer support is an endless phone maze, no response from emails. ...
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by jemnite , Jan 02 '05
I got my desktop in early September (so I've had it for 4 months) and have had more problems with my Dell than with any other computer I've worked with in the past. Here's a summary: 1. Immediately after receiving my Dell with a brand new wireless ...
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by sue_h22 , Dec 30 '03
I have no problems with the computers. It is the customer service that is very tardy and they really don't care about their customers. Firstly, when you call them they put you on hold forever, when they do eventually answer the phone they make you run ...
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by dblamber , Jan 02 '04
I would give Dell ZERO stars (for worse than poor) if that was an option. Dell's customer service is worthless. After I ordered an item (with 2 day shipping) as a gift for my nephew on 12/18, Dell shipped the item with an incomplete ...
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by captainreddog , Dec 31 '05
I have had my 8200 for a little more than a year, and i am very happy with my dell. I had a few min ...
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by defence , Aug 26 '03
You can get good deals and the overall product is ok, but customer service or tech support is terrib ...
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by cpufox , Sep 21 '03
Product was mis-reported as available. Slow ship. No tech support. I am becoming increasing dis-sati ...
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by hitek21 , Jul 25 '02
I placed an order for the Canon PowerShot S40 Digital camera from dell because of its big name. When I placed the order it said the item would ship in 1 - 2 weeks which was fine because I was in no hurry to receive it. After the date it was said to ship...
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by nau88xj , Jan 21 '03
Worst customer care ever. Be ready to hire a full-time babysitter if you order from Dell!
I have had problems with delivery times, lies, and now harassing phone calls and letters for me to return the original unit which was burnt down in the...
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by swing17 , Jan 04 '04
I ordered a dell laptop on-line and although pricey, it was easy enough but there was an issue with my credit card authorization so I was told to call them back, they left me a number that was not valid! I had to find another 1-800 customer number ...
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by whatho , May 14 '03
The shopping experience was grand. The computer is good. The service sux. auto responder, and fake people "answering" questions or complaints. I defy anyone with less than 24 hours to spend, to get a simple answer to a simple question. I simply wanted to...
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by autofixer2 , May 26 '03
My story could take 3 full pages and as a matter of fact I mailed a letter addressed to Mr. Dell and I received it back marked "return to sender".
I bought 2 dimension 2350's and a inspiron 1100 notebook. The first problem was getting live...
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Aug 24 '09
Totally uneventful purchase.
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Jul 02 '09
The original computer, which was from an E-value code, was saved in my cart and had a clear exp. date, which I checked several times. One day BEFORE it was set to expire, I tried to order and their system said it was no longer valid. After speaking with a sales rep, he tried, but said he was unable to honor it. I believe this was a programming error on Dell's part, which was corrected sometime after it was in my cart. It should have been honored. If this item wasn't for someone else, I would have ordered elsewhere.
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Jun 08 '09
I was forced to deal with all the ignorance and attitudes and indifference of all but the last person that finnally got my order through. I was and still am interested in a new laptop computer but the people I spoke with at dell made me eliminate DELL from any consideration for this purchase.
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Aug 23 '09
This order has been delayed but I was not given a reason why. I am still waiting on my merchandise.
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Aug 23 '09
It could of been better since I had to have 2 calls to verify me but other than that not bad
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Nov 25 '09
all was good
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Aug 02 '09
Excellent experience. The product arrived sooner than expected.
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May 14 '09
I got 2 automated phone calls. I WAITED a couple minutes for a real person to answer the first one because I thought they had questions or needed to validate the order. All I got was some guy trying to sell me more stuff. This was a waste of my time and really made me ANGRY. Then the next day I got an automated call, just like the first. I hung up.
I'm sure folks will continue to buy more stuff this way, but it stinks.
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Jun 10 '09
Could not make the on-line order work correctly to ship to an address different from the billing address. I followed the directions exactly and even listed to the annoying help tutorial which instructed me to make selections from a menu that did not exist. If you want to be successful in this business your on-line ordering system needs to work as well as Amazon.com
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Nov 22 '09
I have used Dell before and have always been happy with their product. I received an e mail from Dell informing me that shipment of my current puchase has been delayed.
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May 08 '09
The shopping was a most simple and enjoyable experience. Delivery and condition was impeccable.
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May 25 '09
Everything was great!! I received my order even BEFORE the expected delivery date! Nothing could've been better.
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Jul 17 '09
overall very good: clear product discription, fair price
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Sep 28 '08
good
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Jun 30 '09
good selection of products and services - just wish they weren't so darn expensive, but they work so well ... and we received our product 3 weeks sooner than the predicted delivery date - nice surprise
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