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by samfried , Jun 02 '03
After looking and looking for a GOOD laptop (PC Replacement) computer I went for a Dell. I bought one from Dell.com I was very happy with the 1st. So I went and bought another one from Dell by phone 800.www.dell. I must admit I had problems with the...
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by darkside9923 , Dec 26 '01
Well after seeing numerous commercials for Dell I decided to look on there site to see what all they offer. I saw they were having a sale on Digital cameras and decided what the heck, give them a try. I order the product that stated in stock on their ...
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by machxii , Apr 26 '03
When I first logged on, I was presented with many options: Home, Small Business, Large Business and so on. I chose 'Home' and proceeded to select 'Laptops'. At the next screen, I chose 'Inspiron 1100' and clicked 'configure'. From there on, all I did was...
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by captaing , Oct 16 '02
Where to begin? This is not strictly about Dell Online, but more about everything about Dell except their proprietary hardware. I usually bypass the online service after checking options and prices. I have found that calling and speaking to a rep is...
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by diannram , Dec 14 '06
I am very irate and disappointed in the service provided by Dell. I ordered a Xbox 360 from Dell on 12/11/06. At that time I was checking on the status of another order and realized that the "Ship To Address' was incorrect. I called Dell immediately ...
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by sheik_yerbouti , Nov 28 '03
Dell has, by far, the worst customer service I have ever had the misfortune of encountering. Here is an abridged version of the tragic events surrounding my attempt to purchase a Dell PC. Monday: I decide the time has come to upgrade my present Dell ...
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by curtisandpatty , Oct 20 '03
Dell has been the ABSOLUTE WORST experience I have ever had as a consumer. Their representatives seemed to take great pleasure in switching my wife and I back and forth between departments (we had to take turns, as our total time on the phone with Dell wa ...
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by alias4603 , Jan 05 '08
Ordered replacement laptop AC power adapter to be shipped 2nd day air. Dell didn't notify DHL so it went regular way (apparently slow boat). After 4 hours on phone over two days with various "customer service" reps & managers they finally contacted DHL ...
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by twynham , Jan 20 '06
I took delivery of a Dell 5150 on Wednesday 4th January 2005 and once set up discovered that the cd & dvd drives were noisy and vibrated, also the hard drive made a clicking sound similar to that of a Geiger counter when operating. I telephoned ...
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by mbritten , Mar 08 '02
I have purchased from Dell 4 Me three times in the past year. Dell 4 Me is the most hassle free, low pressure and flexible computer shopping I've ever done. You can find out if you qualify for financing before you even decide on the computer system you...
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by rwtmatt , Apr 29 '02
In Aripl my father had gottin me a new computer. And here is the outcome!
I could not believe how easy the site was to navigate! I am no computer whiz by any means but I was able to order my computer within a few minutes and with just a few...
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by k4tbn , Mar 29 '03
I surfed. I discovered. I bought....
I heard so many good things about Dell, I thought I'd give them a try. I went online and cruised the Dell site and quickly found what I wanted and then placed an order. Very easy to navigate the sight and even...
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by dsierra , Jun 18 '03
web site failed to concluded the sale and order, when called customer service, 2 orders were mistake ...
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by annjoy99 , Aug 02 '03
Hi, I ordered the Dell 4600C and chose the optional Planar 17" flat Panel Monitor and the Intelli ...
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by cosmicsoup , Oct 23 '03
What a horrible experience. I needed software and shopped around for prices. Dell's price was pretty reasonable and they would ship it to me for receipt within seven days. I had a project due in two weeks, so this was great. Little did I know. After ...
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Oct 29 '08
It would be hard for me to buy anything but A DELL
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May 27 '09
The order was received 5 days earlier than I expected. That is FABULOUS service....
Thanks, Dell!
Amy Steffen
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Sep 09 '09
Just wish the prices were lower
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Jul 05 '09
my shopping experience was great. i had a lot of chooses.
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Oct 29 '08
Quick on-line experience. I bought my Zen during a special and the discount was automatically applyed.
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Sep 06 '09
enjoyed shoping
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Jun 29 '09
I love Dell products and support, but this purchase was done through a 3rd party and I also chose the Primier Credit Card option. They will not send me the product until I can contact them via phone, which has been unsuccessful for almost a week due to their offshore support. As soon as I reach offshore they have no idea how to respond and I just hang up. If they don't move back to the US for support -- I will history with DELL. After 18 years of awesome support, I may soon find someone else.
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Jun 11 '09
The experience went smoothly.
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Oct 19 '09
On the Dell page for merchandise checkout--there is no seperate box or area for using the Dell Card. It is lumped together with apply for credit--which if a person already has the card they would not check this box.
So please add a seperate box for the Dell card purchases.
Thank you.Other than above clitch the experience was very nice.
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Aug 07 '09
Placed an order on internet. No problems.
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Apr 27 '09
Good Service , Price could be a little lower but overall I`m Satisfied
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May 01 '09
I handled the whole purchase online. I attempted to conduct the transaction with a phone call, but the agent
was neither helpful, nor friendly. The online transaction
was more than satisfactory.
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Jun 29 '09
We own 4 Dell desktops and 3 Dell laptops. It's the only place we go for computers.
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Oct 12 '08
Good overall service and met my expectations
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Apr 18 '09
product arrived ahead of schedule.
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