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by sm0kkie , Jul 11 '07
The speed of delivery was rather good. The site estimated that I would receive a package on a Friday. Unfortunately, the package was shipped a day "late" so I didn't get it until Monday. I found the product I wanted through Froogle, which was a ...
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by tickyd , Oct 03 '02
Just purchased a Yamaha Receiver from J&R. Read all of the other reviews here and learned that I would probably get a better deal if the 800 number was used. The representative let me know up front that the product was not in stock but expected a...
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by bargainliving , Jan 02 '09
I recently purchased a Canon HF10 camcorder from J&R. I was not too familiar with J&R but found them on the web. The web site was fast, responsive and easy to use. I thought about placing the order online but I had a few ...
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by tylerholt , Jun 12 '03
I ordered a Vaio laptop, which the website confirmed was in stock and was also confirmed by phone. T ...
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by gmitchell08 , Jan 02 '09
For Christmas 2008, I was looking for good quality speakers for an affordable price for use with my two son's Apple laptop computers and iPods. After reading many online reviews about several different speaker systems, I decided on the iHome mini ...
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by derit , Jan 31 '08
I received my Sony multidisc dvd player in a timely manner and it has exceeded my expectations. There were only a hand full of stores that carried the dvd player and J&R beat the closes competition by 5% including shipping. I did purchase the ...
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by krugger95 , Aug 21 '07
delivery speed was not as I expected, unfortunately the order processing was a little confusing; first of all I was checking my credit card information and the transaction was not posted after almost a week. then I was confused because I didnt get the ...
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by albanianvamp , Dec 10 '02
I shopped J&R (the brick & mortar version) for ten years prior to my move out of state and was sad to lose quick access to them (used to be two blocks away from their store!). Their selection always seemed incredible to me, particularly music and video....
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by lucc69 , Sep 18 '02
I was looking for an amplifier, Pioneer GM-X564, for my car speakers. I must have looked at fifteen different websites until I remembered that J&R Music World had great deals in their store so why not try the website. I used to work in downtown...
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by smitette , Aug 27 '07
This was not my 1st purchase with J&R. I purchased a Panasonic Lumix DMCLZ7K 7 Megapixel Digital Camera - BLACK! The transaction was so smooth and the camera works like a dream. You can be assured buying from J & R that you will be getting a great price ...
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by hypochondrius , Jun 30 '09
I chanced upon the Dane-Elec DNL DA2IN116GR 16GB microSDHC Memory Card at a good price online at JR.com and decided to purchase the card for my son's portable gaming system.When I ordered the product from JR.com, there was no indication that the ...
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by jorgey , May 13 '04
I had a totally great experience with J and R! Overall they have a very good rating peppered with some bad experiences. I was total about this company by 2 different co-workers and actually by a different vendor that my company does business with. All ...
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by dmstoner , Dec 22 '08
I had shopped at J&R once before a few years ago and I was pleased. So, I thought I would try them again was I was in the market for a TV Wall Mount. My J&R Music and Computer World Online Store shopping experience was everything I ...
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by yaaku , Oct 05 '02
Their price match guarantee says that they would match the price of another AUTHORIZED DEALER within a period of 30 days !!! BEWARE !!! It doesn't work the logical way.
I phone-ordered a JVC camcorder from them yesterday with overnight...
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by specialdoc2002 , Feb 08 '03
Placed an order for Yamaha shelf-type audio system on a Sunday. Web said "In Stock." Had not received ship notice by late Tuesday, so called their customer support. They said it would ship the next day. No ship notice the next day. On Thursday, I...
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Dec 02 '03
As always it was an excellent experience. It was fast. I placed my order on Monday and I received Friday the same week. This is the fastest service I have found to Puerto Rico. Thanks. I will continue to purchase in J&R.com
Juan A. Matias
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Mar 08 '05
I've shopped here several times. Small orders <$100 are shipped right away. Large orders seem to get held up a long time for the order to go through the "credit department" even though I pay by credit card. I get impatient and call and a couple days later it will ship. Once it ships, it always comes in good condition. I always buy online from them because I consider it a safe purchase.
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Aug 17 '04
Online choice of shipping was a big plus for someone living in Alaska. Order processing was very quick.
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Aug 14 '04
This is the first time that I buy a cd online and it was a good experience and the price was reasonable.
It came sooner than I expected.
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Dec 19 '07
Great customer service, whenever you call to J&R you will allways talk to a friendly and very knowledgeable sales person. Would I buy again from J&R in a heart beat.
Thank you Rochelle, and to the staff at J&R.com
A very happy and pleased customer,
MSPEK.
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Aug 09 '04
J&R site is very easy to navigate, with a surprising amount of titles to select from. On first time use, there was no problem of knowing where to go, how to choose, which procedure to follow. Very smooth transaction with very clear steps along the way. Perfect!
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Mar 09 '05
over the past three years, I've made at least a dozen internet purchases from the J&R webbsite. J&R has never disappointed me, not even slightly.
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Aug 09 '04
1. First rate customer service.
2. Good, though not great, website search algorithm to locate merchandise.
3. Cost efficient shipping.
4. Great product assortment.
5. Good, though not the best, prices.
I recommend J&R to all friends & associates in NJ
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Aug 09 '04
Good selection, execellent availability, and frequently the best price.
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Aug 09 '04
second time purchasing from them. great store
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May 08 '06
Excellent shipping and packaging. Super fair rates on multiple items.
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May 01 '06
not only did you have the lowest price of almost 15 online retailers that i visited, but you also offered free shipping!!! and ontop of great prices, the item arrived unbelievably fast. i visit your store first everytime i need to make an applicable purchase. keep it up! thanks again!
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Aug 26 '03
Excellent. Everything worked perfectly. Very easy to use wwebsite. Vefry professional, customer-service oriented retailer,in my opinion.
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Jun 18 '06
Very good experience. No problems encountered.
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Jul 26 '04
I have shooped at J&R frequently over a period of years. They are top of the line in every respect. They have excellent prices. If they say a product is in stock, it is. Their processing and shipping is fast. Their products arrive professionally packed. They are responsive to telephone calls.
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