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by fllnangltcg , Mar 06 '09
I ordered the camera I always wanted through J&R only AFTER ordering it through Overstock.com. Overstock sent me the wrong camera, VERY wrong. Where I had ordered a Panasonic Lumix 4x optical zoom, 9.1MP cam. Overstock sent me the Cheetah Girls AA ...
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by tracyeme , Sep 02 '09
My items were delivered exceptionally quick. My order appeared to be accurate. However I had problems with it not working at all when it arrived. It was a digital camera I ordered from Polaroid for work. I called customer service with the problem ...
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by markgto , Jun 06 '07
The camera was delivered on time as promised, It was an easy checkout experience. They are a very reliable retailer and value pricing are found there. Overall the experience was made easy because I did my homework at a variety of other sites. dpreview ...
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by dkc1944 , Jun 09 '07
User friendly to a fault. Customer service is excellent - even with a supposedly difficult order problem. Total satisfaction either through email or with the phone. Will, and have, used over and over again. Just called customer service on a Saturday. ...
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by brianjm , Oct 24 '07
I purchased several Nikon camera items from J&R.com on 6/18/07. My order was shipped on 6/19/07 and UPS delivered it on 6/21/07. Upon opening the box I noted that 1 item, a 55-200mm Nikon zoom lens was not in the order. I called J&R and spoke with Amy at ...
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by ssigers , Jun 06 '07
I was very happy with my order from J&R Music & Computer World's online store. Shopping through their website was so easy and pain free; products are easy to find and easy to search for. Even if you are not exactly sure what it is you need, their ...
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by heptadragon , Jun 07 '07
I ordered a couple of cases for my GameCube games a couple of years ago from JR.com, and ever since I've been getting their weekly "specials" emails. I check the prices every week to see what they're offering. Usually they have pretty good prices on ...
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by chedog , Jul 19 '09
I have purchased a dv6 1050us from J&R music and computer service World. I accessed the website Amazon.com and purchased the computer from them, unfortunatly I was redirected to J&R's computer world. The computer I recieved is not the one I ...
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by osage51 , Nov 10 '08
J & R Music and Computer World makes on-line shopping quick and easy. All products I've ordered have arrived in a timely fashion (faster than expected, even). Its easy to compare shop for different brands and the customer reviews are very ...
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by dekethornton , Jun 25 '09
J&R has a great site, allowing you to compare several items, in my case, this time, cameras. I was also able to watch a six minute video well describing it's features. I did my research right on their site, compared prices and features of other ...
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by xphyer , Jun 06 '07
Ordering process was straight-forward and easy to use. Got exactly what I ordered - in good condition. The order took 2 days to ship (which the site said might happen), but I was kind of displeased because other online stores can usually ship the same ...
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by archtone , Mar 01 '08
A week or so ago, I purchased a small space heater from jr.com. This was the first time that I ordered from jr.com. The heater arrived and did not work when I plugged it in. I e-mailed customer service and told them that the product did not work and ...
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by ulrikemartin , Jul 14 '07
I ordered the Creative Zen V Plus 2 GB MP3 Player. Ordering from the website was easy. In order to find the product I was looking for, the website made it easy to find. The delivery was as promised and all items were received in perfect condition. The ...
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by tinakb1966 , Jun 07 '07
Smooth transaction. Good product. Shipped in timely fashion with clear instructions included regarding any problems that may occur with the item and how to return it for replacement, repair or reimbursement. I purchased a Delonghi EC155 Pump Driven ...
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by davidchester , Jun 07 '07
I've always had favorable experiences with my orders from J&R online. Based upon my most recent experience, I would say the Web site is easy to navigate, it's easy to find products & categories, the information I want about products is readily available. ...
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Feb 23 '04
Very quick, businesslike, and efficient. I had my replacement battery pack in no time without having to give it another though. I can't think of anything that would have improved the experience.
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Feb 06 '07
Very efficient service. Pricing was very good compared to other places.
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Apr 29 '06
It was my first purchase and i'm very satisfy. Easy to order from the web side,very good price and delivery on time. Excellent!
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May 23 '06
Easy, quick receipt of order, great.
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May 22 '06
I was very pleased with my transaction with J&R Music. They offered the best price I could find for the computer backpack I wanted. I wasn't sure it would arrive before I needed it, but order processing and shipping was so fast that I needn't worry.
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May 01 '06
Excellent service and prices.
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Apr 08 '05
excellent!!! I received the product in 2 days after only paying for regular ground UPS service.
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Apr 08 '05
I WAS AMAZED HOW QUICK AND PAINLESS ORDERING THE AM-FM RECIEVER AND ANTENNA WAS. I PUT MY ORDER IN AT 12 NOON
OR SLIGHTLY AFTER AND RECIEVER THE PACKAGE THE NEXT DAY BEFORE NOON. IT WAS 1000% BETTER THEN GOING TO THE STORE.
I HAVE SHOPPED BY J&R AROUND THE HOLIDAYS AND IT HAS TAKEN A FEW DAYS TO GET WHAT I ORDERED WHICH IS ENTIRELY UNDERSTANDABLE BUT THIS WAS AMAZING. I HAVE TO SHOP A LITTLE EARLIER FOR THE HOLIDAYS, THANK YOU PETER ANDERSON
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Jul 23 '06
Did not stand behind their meet or match price pollicy.
They did drop their price but it was not llike their pollicy states.
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Feb 09 '07
Excellent
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Sep 02 '06
Simple, convenient, easy.
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May 04 '06
Everything was excelent except, the graphics to see the product could have been better. I was unable to see the products and view them correctly. So in the end result I purchased produts I did not need. Thank You, Johnny
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Apr 30 '06
Ordered on Friday afternoon, product was shipped on following Monday and received on Wednesday.. Received Email order confirmation on Friday evening, tracking data on Monday afternoon... Would order from them again based on this order...
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May 30 '06
THE SITE WAS VERY EASY TO USE. ITS PRODUCT PICTURES WERE VERY HELPFUL. THE CUSTOMER SERVICE REPRESENTITIVE WAS VERY HELPFUL AND HELPED WITH THE BILLING ISSUE.
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May 31 '04
The purchase was straight forward. Easy checkout system, good price.
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