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Red Envelope

Red Envelope

Overall service rating:  Store Rating: 4.5
Reviewed by 982 customers
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Overall Rating:Store Rating: 5.0
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Amazing Customer Service, Great Quality Merchandise & Gorgeous Packaging

by pamelaleigh , Jul 23 '09
The Red Envelope is an amazing resource for all special gift giving occasions.  The variety of quality merchandise is unparalleled for an on-line vendor.  This has become my "go to" site for graduation, anniversary, and other special events and ...
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Overall Rating:Store Rating: 1.0
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False Advertising at it's Finest!

by hskr63 , May 06 '09
I ordered the lavendar campanula potted plants and had this sent to my mother for mother's day. The description says that you will receive two plants.  I assumed it would be two separate potted plants.WRONG!  The two plants are apparently ...
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Overall Rating:Store Rating: 4.0
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Quick and Good Selection

by manofstone , Jan 10 '08
I recently ordered a set of glass murano earrings from Red Envelope and was very pleased with the experience. I do think that Red Envelope is a little pricey, especially for an internet based website. There are certainly a lot of sites out there ...
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Overall Rating:Store Rating: 1.0
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Terrible in every way

by careyba , Dec 28 '07
I placed an order a week before Christmas, for a xmas gift for my elderly, out of state, mom. I ordered the Therapeutic slippers and chose not to have them monogrammed (to save time and get them shipped right away, so she would have them before ...
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Overall Rating:Store Rating: 1.0
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Truly a horrible shopping experience!

by carlinpa , Dec 27 '07
It baffles me that this store could get ANY positive ratings! Perhaps they have their employees writing the "positive" reviews rather than provide customer service! I had ordered my husband's presents more than 3 weeks before Christmas and it wasn't ...
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Overall Rating:Store Rating: 1.0
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Horrible customer service!!!!!!!!

by emaries , Dec 13 '07
I ordered a present for my aunt over a month before Christmas. Two weeks later, TWO WEEKS LATER!!!!, I get an email from Red Envelope saying that they regret to inform me that they won't get it to her until January 25th. If they had told me about that ...
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Overall Rating:Store Rating: 1.0
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Lies and a ruined Anniversary bait and switch?

by meztoa , Oct 16 '07
Lies and possible bait and switch operation. Ordered a set of Garnet Heart jewelry included necklace earrings and a lovely expensive bracelet. In a few days I received a package from them which I believed contained the entire order. In fact they had ...
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Overall Rating:Store Rating: 1.0
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Shoddy business practices and lousy customer service guarantee I will not return.

by susannahinblue , Dec 30 '06
In short, my experience with Red Envelope has been a nightmare. Here's the long version: I placed an order on December 13th. With a predicted 4-6 day shipping time, there should have been plenty of time for it to arrive by Christmas. I expected ...
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Overall Rating:Store Rating: 1.0
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Difficult Customer Service

by esanson , Dec 16 '06
Horrible! I ordered a personalized rocking horse snow globe to come to find out that the gift my friend received had another child's name and birthdate engraved on it! As anyone would be upset, I certainly was, but knew it would be easy to solve the ...
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Overall Rating:Store Rating: 1.0
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Horrible, disappointing, rude customer "service"

by stefpereira , Dec 11 '06
Customer service is a true disappointment! I found the perfect gift on RedEnvelope and tried to order it the next day. To my dismay, I could no longer find it, so I called the 1-877 #. When I got through, the customer service representative was friendly ...
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Overall Rating:Store Rating: 5.0
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Red Envelope -- Yet another store my husband is frightened of.

by gatorgirlie Epinions Most Popular Authors - Top 500, Aug 13 '06
You know what I love about being on mailing lists? I get tons of catalogues from neat shops -- stores that I would never have discovered if not for the joy of magazines through the mail. One of these neat stores was Red Envelope. If I had the ...
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Overall Rating:Store Rating: 5.0
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The Online Insider Gives A Stamp (of Approval) To RedEnvelope.com

by bhweb22 Epinions Most Popular Authors - Top 500, May 18 '06
If you've never used RedEnvelope you're missing out on one of the better ecommerce sites out there. This little gem of a site has stayed true to their original mission -- to make gift giving fun and easy -- and they've built a company that makes the ...
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Overall Rating:Store Rating: 5.0
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Fantastic experience! I will be quick to shop again at redEnvelope

by boye5877 , May 15 '06
I needed a classy gift for my fiancee with about a weeks time to get it. I found so many gifts at redenvelope.com that it took me a while to look through them all and so more time to decided between all the fantastic choices. I found a nice bracelet ...
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Overall Rating:Store Rating: 1.0
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On time shipping and customer service very very poor

by kms36kms , Jan 10 '06
I have been shopping with Red Envelope for the past several years. Have had good and bad experiences with them. The reason the first time I ordered from them was for a Mother's day gift. She never received her gift. When I called they said the Item ...
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Overall Rating:Store Rating: 1.0
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One of the worst online experiences I have ever had.

by astro209 , Jan 09 '06
I’m unsure exactly how this company has such a high rating on epinions.com. They have been completely lacking in my experience. Let's see, I ordered a Christmas gift for what would be by then my fiancé. It was her primary gift and as such, I decided ...
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Showing 1-15 of 68 reviews Page 1 2 3 4 5 - View all Next

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Showing 1-15 of 917 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 62   Next
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Overall Rating:Store Rating: 5.0
 
Nov 27 '05

Perfect
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Overall Rating:Store Rating: 5.0
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May 31 '05

great customer service, ontime delivery
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Overall Rating:Store Rating: 5.0
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May 17 '05

RedEnvelope once again provided a fantastic product and a presentation of the product that made my mom very happy. She was overwhelmed and pleased with the gift.
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Overall Rating:Store Rating: 5.0
 
Dec 03 '05

I enjoy your site whenever I visit it. Keep up the good work. my answefrs to both #5 & #6 reflect the fact that it was not necessary to make contact or to track my purchase.
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Overall Rating:Store Rating: 5.0
 
Nov 15 '05

This company is outstanding. I was told the product was backordered. Somehow, some way, they were able to ship it almost two weeks in advance of what I expected. THANK YOU! It made our nephew a very happy boy.
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Overall Rating:Store Rating: 5.0
 
Dec 03 '05

Very good service and product quality! I was very happy with my experience here!
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Overall Rating:Store Rating: 5.0
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Jun 17 '05

I find them to be extemely good and they have a lot of choices.
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Overall Rating:Store Rating: 2.0
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Aug 02 '05

I received an email stating there was a problem with my credit card and to call within 3 days to discuss or order would be cancelled. I called the same day I received the email and was told I had transposed 2 numbers on my credit card and that the order was already cancelled. I did not appreciate the fact that the 3 days meant nothing and the order had already been cancelled in far less than that time. This was not a positive experience for my first order with Red Envelope.
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Overall Rating:Store Rating: 5.0
 
Nov 15 '05

Unique product selection. Online was good but hard to order several in different colors without going back for each one. Shipment came in faster than expected and in good shape. Thanks.
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Overall Rating:Store Rating: 5.0
 
Nov 11 '05

They have unusual products. Their wrapping is lovely. Last Spring, I found a great graduation bracelet for my daughter. It wasn't the usual tacky graduation item that might be worn once. It was a toggle bracelet with a very tasteful 2005. She's worn it every day since!
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Overall Rating:Store Rating: 4.0
 
Nov 29 '05

As I recall the sizes that were given were S, M, L, XL. I think that you should also include specific measurements to with these sizes. I chose a L for my wife because she is tall, but when I gave her the lounge coat is was too small. I believe that if specific measurements were included I would not have to go through with the hassle of taking time of work to return the product.
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Overall Rating:Store Rating: 5.0
 
Feb 06 '06

experience has been with out problems
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Overall Rating:Store Rating: 5.0
 
Jan 03 '06

The only problem I had w/my order was that the uPS box was crushed and one of the gift boxes was slightly damaged. I did not inform Red Envelope .
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Overall Rating:Store Rating: 5.0
 
Jan 10 '06

Question 3, How quickly did I receive my order? I paid for two day shipping and received it in one day. Need a selection for "Faster than On-Time". Sorry took so long to take survey and post positive rating that was well deserved. :)
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Overall Rating:Store Rating: 5.0
 
Dec 26 '05

I had no problems and would shop at this site again
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Showing 1-15 of 917 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 62 Next



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