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by mathteacher1 , Nov 24 '06
We have ordered from Smith+Noble three times over a period of 8 years. The roller shades and wooden shades have all been very good, and arrived as ordered. I have had no difficulty installing any of the 12 or so window treatments I have ordered. ...
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by phenkel , Oct 31 '05
After ordering honeycomb shades two years ago from this company and having them arrive quickly,install easily and work well, I was ready to order again. I placed an order for nine different shades/blinds. Unfortunately, the company has changed ...
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by livinthedream , Jul 05 '07
My experience has been all together different than most reviews posted here! I am so glad I didn't think to read these reviews before I ordered! My parent's have a house full of S&N products from 10 or 12 years ago so I have known of the company for a ...
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by linjohnson , Jan 31 '09
A sales rep from Smith + Noble came to my house, helped me with my selection, did all the measuring, and wrote up the order. I ordered four very expensive Roman shades for my living room and dining room, including installation. They were very ...
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by tdoldmets , Dec 19 '05
I have ordered twice from Smith and Noble. My first experience was questionable. After receiving my swatches, I chose one and attempted to place the order. I was informed that the fabric was discontinued (even though they had just sent it out to me!) ...
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by blinker555 , May 10 '07
We bought a house that had been decorated with Smith+Noble blinds and shades. Unfortunately, many of the valance clips and a couple of the opening rods were missing so I tried to purchase replacements from the company. There was no information on the ...
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by savvyshopper98 , May 23 '08
I ordered Roman Shade from smithnoble.com by going through the steps online. This resulted in the screen showing me a picture of the shades I planned to order. Although I felt the price was very expensive, I was eager to get the window covered so I ...
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by scraps9 , Nov 03 '09
I used the at home design service to all me to touch the materials and receive design advice before making a purchase. After the order was booked, the designer became rude and condescending, refusing to answer order status questions. The ...
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by dmwiecz , May 14 '04
Don't order from these guys if you want your window treatments anytime soon! When I placed my $900 order on 3/30/04, the website made no mention of the fact that the material was backordered. Since they don't offer tracking or automated email info ...
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by austinamy , Nov 30 '05
Several years ago, I placed a $1500 order with Smith+Noble and had no problems at all. The order was perfect, and the quality was good. Everyone that came to our house loved the blinds, and we recommended Smith+Noble to everyone. However, last month ...
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by tchicago , Feb 18 '07
I placed an order with Smith and Noble in December and have yet to receive my order (Feb 17, 2007). There was an issue with the way the order was fulfilled (dual fault) and I received a rod that was too small. I was advised to follow their discount ...
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by fishbowllf , Nov 30 '06
Never buy from Smith & Noble. They don't know the meaning of customer service and their product looks like it was pulled out of the garbage. I called their 800 number to order blackout blinds. I was assured by their sales person that no light came ...
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by hoddys , Jul 29 '06
I ordered 9 bamboo shades (waterfall romans) from Smith and noble a couple of months ago, the shades were placed in 3 separate orders. Overall it was a pleasant experience. 3 of the shades that I had ordered were cut to the wrong size. I sent them an ...
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by cilantro444 , Sep 16 '08
We ordered 3 room-darkening honeycomb shades from Smith + Noble about a year and a half ago. At first, we were quite pleased---the web site was easy to use, they sent us free swatches, and it took a relatively short amount of time after our order when ...
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by shawnandrob , Jul 24 '06
I have never written an online review, but the poor quality products and the headaches I've received from my experience with Smith+Noble has prompted me to write my first review. I felt it my obligation to try to help others avoid such headaches. I ...
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