Are you having some trouble finding the right gift for a friend or relative? If your recipient likes wine and things associated with wine, then one good web service to consult is Wine.com, an on- line store dedicated to wine lovers. What ...
Pros: Large selection, rapid delivery time Cons: An adult must be at home to sign for the delivery; no UPS tracking number
I enjoy a glass of wine now and then, and in keeping with my penchant for purchasing as much online as I possibly can I decided to check out online wine vendors. I found Wine.com (which is also affiliated with Evineyard.com) and spent some...
My 6-month gift subscription to wine.com is quite simply the worst gift I've ever given. I've never given a gift that was so problematic and embarrassing. My original order was placed on November 24, 2004. This was meant to be a "thank you" for my ...
Same experience this Christmas as others. DO NOT SHOP HERE. The website is nice, but the Customer Service is non-existent. Wine.com does NOT CARE about their customers, obviously. The girls on the phones are very nice, but they have no control over ...
As an experienced on-line shopper, I assumed shopping for the wife's birthday would be an easy task on wine.com... Placed an order for the Riedel Vinum Bordeaux Glass (set of 6), signed her up for the "wine of the month club", ordered an extra bottle of ...
Here is why I will never buy form wine.com EVER AGAIN On December 9th 2005 I place an order for a gift basket with wine.com. On December 12th I received an e-mail stating that my order was SHIPPED. My thoughts at that time, GREAT! I assumed I would ...
Shopping at wine.com has been one of the worst experiences in over 10 yrs of on-line shopping. I placed 24 orders but I see 29 charges on my credit card. Also, I was told I would be getting 10% off the orders, but I do not see the discount applied ...
I ordered a nice 30th birthday gift basket for my friend. The basket was never delivered. I was then charged a redelivery fee which i never authorised. when i called to complain they had the audacity to say my friend had authorised the use of my ...
Very unpleasant experience. Quick summary of my three purchases from wine.com: 1. HAIER 36-BOTTLE WINE CELLAR. Great product. A pleasure to use. Highly recommended. I paid $649. Saw it at Best Buy the following week for $299. Wine.com said ...
I spoke to a customer on a Friday representative regarding a possibility of delivery on Tuesday the latest to a friend. They would have to ship from Kent, WA to another place in WA. The sales representative assured me that it will be there by Tuesday,...
I just canceled my wine club membership. I was a member of the Wines of the World Club - Reds Only. Wine.Com decided they would no longer offer the Reds Only option, but they only informed their members by shipping two whites with an explanatory note ...
Very disappointed that at this time and age it takes over 2 days to process an order. I'm used to online E-tailors getting the order out by AT LEAST the next business day. The wine selection is OK, however I can find most of our local wines they have on the site for less at our local grocery store, and that doesn't include shipping charges.
Because it took 3 business days just to ship the order I will not use them again. It shouldn't take 9 business days to receive an order in this time and age.
Inaccurate orders, poor customer service, and slow resolution by jmeteer ,Feb 16 '04
The website mistakenly submitted my order x3, without any confirmation from me. After 3 calls to customer service, I got the extra orders canceled, however had not received a refund over a month later. After 2 more calls and several emails, I finally received the appropriate refund - only to find out that one product I ordered (monthly wine club) as a gift had not been received. When the person called about the gift, she was told the order had been canceled. I am still in the process of either getting a refund, or getting the merchandise delivered. At this point, I will take whatever is quicker, as my initial order was placed 2 months ago. Although I love the wine offerings available, I will never shop at wine.com again. Even if they had ever apologized or offered a discount in compensation.
Very pleased with the service and quality. Of course, this is from the recipients, our parents and our daughter (in college who rec'd the chocolates and wine). We are stationed in Germany and this was the perfect way to send the perfect gifts! All were very pleased and enjoyed the gift baskets. Thank you for making this an enjoyable and memorable Valentine's Day from "across the seas"! Read more
Biggest problem with wine.com is items being out of stock. I've had to be creative a few times but was never forced to go elsewhere when I want to buy wine to have shipped to someone. Read more
I waited 2 weeks and did not receive my wine. I tried to track the UPS # my account listed and was informed that it did not exist. When I contacted the company I was very upset, however the customer service represenative was very calm and listened to my problem. Two new bottles were shiped out on the same day and we received them the next week. I felt that the customer service was excellent and would not hesitate to order from them again. In fact I have already given their name to a friend. Read more
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Mar 09 '08
The web site was vrey user friendly and My friend recieved her present in record time.
Thank you so much. Read more
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Sep 19 '07
i dont know if the wines arrived
i received no confirmation Read more
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Dec 26 '07
The Holiday gift basket was damaged durning delivery and returned back to wine.com. No one from wine.com contacted or reshipped prior to my call 5 days later. As a result the Holiday basket was out of stock however they replaced it with a higher value item and shipped it out in time. I had to wait on hold for CS for 20 minutes but in the end it was worth it- so I'm told they loved the gift. Read more
Mirin Rice Cooking Wine, 10.5 fl oz (300 ml) Naturally Sweet K Parve Traditional koji brewed rice cooking wine, no added sugar or synthetic enzyme. Shoyu soy sauce and Mirin are the right and lef...
Ed Hardy EH5029 (Brown) Bracelet Bring out your rockin' style with this hardcore leather cuff by Ed Hardy! ; Brushed silver or brass logo plaque. ; Adjustable snap button closures. ; ...
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