Placed my order on 12/2, received it on 12/18 (this was after I tracked it on their idiotic order tracking service, which said they were expected to ship on 12/19, which prompted me to call customer service since the pleated shades I ordered were ...
Pros: Good selection, reasonable prices Cons: Limited ability to track order
Blindsgalore is one of the many online blind stores. But unlike others, Blindsgalore does appear to be pushing their house brand any harder than the namebrand merchandise from Hunter-Douglas and Levolor. The website responses quickly and navigation is a...
Sales staff very helpful, but found out later gave incorrect information. Customer service not very helpful. Still have not seen my order after almost 4...
Placed an order on 3/1. After checking status and getting the "being manufactured" message for 5 weeks, decided to call on 4/4. Told that they were waiting on material and would probably ship on 4/22. Had to cancel order, as company has no credibility...
If you have problems with blindsgalore.com, I would suggest that you file a complaint with the California Attorney General's office. Go to www.at.ca.gov and look for the complaint form. I am going to file a complaint with them and the BBB this weekend ...
I ordered 3 sets of mini blinds on 4/19/04 & did not get an e-mail back. I tried calling before placing the order & had the automated phone system tell me not to hang up. I never got through. I had ordered blinds last fall & everything was great. They ...
Wonderful company - wish i had found them before by tracys61 ,Nov 18 '03
Customer Service was great! They were very helpful in ordering the correct product and shipped on time. One was damaged in shipment and they sent me a new one without any argument - Too good to be true!!! I'm ordering more now.
I COMPLETELY regret ever doing business with them! by elliottsmom ,Apr 19 '04
I totally regret ordering from blindsgalore.com. I wish I had remembered to check epinions.com BEFORE I ordered. What a nightmare - and I thought I researched it. The sales staff is of course eager to help you and the site is very user friendly and easy to navigate, BUT turn-around time and the customer service department is deplorable. I am currently on hold and it's been an hour! My blinds are 6 weeks late and many lies have passed the lips of the customer service dept. I wish I knew a way to force them to cancel my order.
Placed order in March, 2004 and still have not received item. Have tried to call customer service and have been on hold for 60 minutes, three separate times. I never was able to reach anyone. I called my credit card company and will file dispute with them in order to get my money credited.
Horrible experience. I received an order confirmation and they charged me for my blinds. Then I didn't hear back from them. They don't answer the telephone, nor does the email on the website work. So I faxed them a letter, still no response. So I mailed them a letter, again, no response. I finally had to contact the BBB and they forwarded me a letter telling me to contact my credit card company to get my money back.
Looks like we have been scammed. We initially purchased 1 $60 blind in the beginning of March that came within 3 weeks, no problems what so ever. Since the transaction went smoothly we decided to furnish our entire new home ($1,500) with the same wood Hunter Douglas blinds through blinds galore. Price comparing no one could beat their price. Now, April 27 we still have not gotten our blinds and cannot get a hold of anyone as others were saying. I phoned Hunter Douglas and their rep said they could not contact them either to confirm any orders. HD thinks they must be going out of business. I called the Federal Trade Commission who took my complaint and said it sounds very concerning since there is no way to get a hold of the company. They recommended contacting our credit card company since you have 60 days to dispute the transaction. FYI for others in this situation. The FTC said you have 60 days to get your money back so call your credit card company soon if needed.
I have ordered my blinds with them on 7th of April and so far no news. No way to contact them, their phone doesn't work, no response from email, website doesn't show the order status. It was scary, then i called my credit card company and they said they will try to get my money back if i dont get the merchendise. The worst part is my house is new, so no blinds and now i cant order new one's till 60 days because if i get my blinds from them later then i cant get my money back. It sucks.
"We apologize for any inconvenience you may have experienced with your recent order and/or attempts to contact us. We are following up with a recovery plan that encompasses several steps to include; new management, cash investment, and re-start support from many of our key constituencies.
... We have formally initiated a legal proceeding under Chapter 11 of the Bankruptcy Code for both Blindsgalore.com, Inc. and its parent, QVDS, Inc. ... Included in this information is a proof of claim form. Most of our customers with undelivered orders have already asked for and received a refund from their credit card companies, which may be an option for you. If you have not received a refund or that is not an available option, or you feel you have other claims against Blindsgalore.com Inc. you may want to file a proof of claim form.
... Be assured that neither your privacy nor your personal information has been compromised.
Again, please accept our most sincere apologies. We encourage you to visit our website for the launch of our re-organized company to better serve your window covering needs.
...."
Epinions.com periodically updates pricing and product information from third-party sources, so some information may be slightly out-of-date. You should confirm all information before relying on it.
- Add to My Yahoo!: 
- Add to Google Homepage: 
© 1999-2009 Shopping.com, Inc.