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by sean_behr , Nov 12 '01
'I ordered a Sony sports radio from them and sent it as a gift. The price was right and the radio actually arrived earlier than they promised. This is a quality merchant who does a great job. I would buy from them again....
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by MasterCKO_dt1 , Feb 06 '03
Buy.com has always been one of the places that I go to to get the best prices. Even though the items themselves aren't necessarily the cheapest, most of the things that I get have free shipping, which is key. Shipped items have always gotten to me on...
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by schmurg , Aug 13 '03
I have now had several experiences with buy.com and each time it seems to get better and better. Th ...
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by mredixon , Dec 15 '06
I purchased a Webcam as a Christmas present for my brother. It arrived here in a plastic bag that had a piece of tape holding it shut. The webcam should have come in a box but at the very least, it should have been in a sealed bag. On the website, it ...
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by Lemley_dt1 , Apr 28 '02
I love Buy.com. Their prices on computer equipment are very reasonable, and quite often they are the lowest I find. I had one item that malfunctioned within a week of getting it, they took it back and gave me a refund (they paid the UPS charges) without...
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by dannyboy_dt1 , Nov 11 '01
Overall I was very happy with the service provided, the product came on time with no problems. My only complaint is that they would not honor a coupon I received in the mail; however, I had forgotten to put in the code at the time of order and they...
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by nicksmac , Dec 06 '02
I have bought a few things from buy.com. Books and CDs are fine. But the MP3 I bought was bad. The customer service refunded it after I asked for a RMA which is good. Then I bought a 128M memory. First, there was supposed to be a rebate, but the rebate...
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by Pilager48_dt1 , Mar 27 '02
I ordered a 64 MB Sandisk MMC. The web site said the product was in stock, and would ship out within 24-48 hours. I recieved an email notification of my order, with a link allowing me to check the status of my order in real time. I recieved the...
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by deeppow_dt1 , May 09 '02
Ordered software that I needed immediately. They processed and shipped without any problems. However software was 2 versions old and I had to open to find that out. Due to my immediate need, I purchased and downloaded via the web and returned Buy.com...
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by wbblair3 , Oct 12 '02
First of all, BUY.COM has ZERO telephone support. You CANNOT talk to a human being about any problem you may have. In my case, I ordered a specific type of N64 gamepad from them that was well reviewed. I received a different type. I got an RMA number...
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by boggy_boy_dt100 , May 02 '03
Loved buy.com until I needed customer service. Started when I got two E-mail confirmations for the same book order. Logged on the site and tried to cancel. Cancel button not available. E-mailed customer service rather than pay $9 to talk to them....
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by cosmin_dt100 , May 05 '03
I have ordered a Sandisk SmartMedia 128 Mb card for the advertised price of 25.99 and Free shipping.Two days later they charged my cc and they sent me a FedEx tracking #.
After 2 weeks no tracking info. I wrote them (to call them is 9$ )complaining...
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by Dbozz_dt1000 , Dec 22 '01
I ordered Microsoft Access 2 weeks ago and never recieved it (their web site says they ship it within 48 hours). The only human being reachable there by phone only takes orders for 'new sales' and suggested I email 'customer service' with my questions...
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by Terry_dt5 , May 22 '02
Over the last 3 years, I have placed orders with buy.com at least a dozen times for items such as printer supplies, portable drives, videotapes and videogames. I have found their service to be exemplary with good prices, accurate item descriptions and...
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by ztock_dt1 , Jun 12 '02
Recently I placed an order on Buy.com for the Canon S200 Digital Camera.The item was in Stock and should be ship within 24-48 hours according to the site.I ordered on Thursday,and 5 days later the item stil not ship.There aren't any phone number on their...
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Apr 09 '05
Very good merchandise at very good prices. Thank you .
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Apr 09 '05
Shopped here several times over the past few years and have been pleased.
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Apr 09 '05
Buy here frequently because the price is right.
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May 15 '05
Good experience - good price, free shipping. The process of links to get to the tracking number was kind of a pain...
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Apr 09 '05
Buy.com has an easy to navigate website, excellent prices, great service and wide selection of products. I have always been very satisfied with business done with them.
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Apr 09 '05
As always, a fantastic purchase experience at Buy.com. This purchase was for a CompactFlash Memory Card, and was easily the lowest price around after mail-in-rebate, only available at Buy.com.
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Apr 10 '05
it took a little longer than i expected to get my order but i really have no complaints because shipping was free.
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Apr 10 '05
Buy.com has the lowest prices for many of my purchasing needs combined with a free shipping option to provide a high value to the consumer.
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May 15 '05
Order placement was easy. I expected the product to ship the same day, based on previous experience, since I placed the order in the morning but it didn't ship until the next evening. Shipping transit time was really quick, especially since I chose the free shipping offer. Buy.com typically, althogh not always, has the best prices on technology products.
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Apr 30 '05
even though I've been a buy.com customer for over five years, I received an e-mail request asking for a copy of my driver's license and credit card. Only after I threatened to cancel the order was the request retracted. I'm not sure if I'll go back to buy.com in the future. I've also told other potential customers about this intrusive request.
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Apr 30 '05
Buy.com communicates exclusively via e-mail. They provide no phone number at all. Their e-mail communication seems to be mostly by form letter, and/or they simply don't read very thoroughly the e-mail they receive. The web site performed so poorly that I accidentally ordered two items instead of one, and it eventually became hopeless trying to return the second item so I just kept it.
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May 13 '05
Product ordered on special -- Great Price. With free shipping and fast delivery, Buy.com offers a wonderful online shopping experience.
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May 13 '05
Problem get songs to work, at get the licence.
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May 13 '05
The price of the books were great and the shippmet was on time thanks.
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May 13 '05
The price was good, but the tracking number to check the status of my order, never worked.
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