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buy.com

buy.com

Overall store rating:  Store Rating: 3.5
Reviewed by 3422 customers
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Showing 76-90 of 1,308 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 88   Previous   Next
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Overall Rating:Store Rating: 1.0
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Won't go here again...Customer service is woefully poor

by millermc , Nov 01 '03
Although my shopping experience at buy.com was normal enough and the delivery showed up on time, the hassle started there. I was sent an email from buy.com and their affiliate partners at CNet and MySimon offering a rebate of $30 any order of $251 or mor ...
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Overall Rating:Store Rating: 3.0
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Customer Service is Lacking, but the price is cheap.

by Alena Epinions Most Popular Authors - Top 1000, Mar 09 '04
I have been shopping with Buy.com for a couple of years now, I mainly buy DVDs from them since they are cheaper than just about every other site that I shop from, and they have almost everything that I want. Their free shipping is a bit slow, but hey ...
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Overall Rating:Store Rating: 1.0
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Buy.com is a shopping nightmare!

by filipinagal , Aug 10 '04
We ordered the Epson Stylus R300M printer from buy.com last August 3, 2004. Everytime I checked the order status, it said "Sent to Warehouse". Their website stated that it would ship within 1-2 days. On August 9, I sent email to their customer service ...
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Overall Rating:Store Rating: 1.0
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Buy.com Nightmare Experience

by akooser , Sep 09 '02
I tried to order an HP laptop that was listed as "in stock, ships in 24-48 hours" and I paid extra for 2-day shipping. This was a very time sensitive order since I needed a laptop to continue my deadline work during jury duty.

It's been a...
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Overall Rating:Store Rating: 1.0
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A Month Long Nightmare Not Yet Concluded-DO NOT BUY FROM BUY.COM FOR ANY REASON

by jazmom2000 , Nov 30 '04
This is probably the worst on-line store I have ever dealt with. We, unfortunately, had a gift certificate, so we purchased a printer after receiving a "special sale" email from Buy.Com. They showed over 250 in stock at the time the order was placed. ...
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Overall Rating:Store Rating: 2.0
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Not pleasant!

by gettingfiesty , Dec 14 '02
My husband bought a gift here and received his item quick--course he paid for the two day shipping. I placed my order in plenty of time for Christmas because the site says that if an item is in stock, they will ship in 24-48 hours. Hmmm, latest update...
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Overall Rating:Store Rating: 1.0
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NEVER EVER AGAIN ! WORST EVER!

by john510 , Aug 10 '04
My recent adventure of Buy.Com and my warning to all that deal with them. In the past I have purchased from buy.com and have had no problems that would make me drift away from them, but recently on august 2, 2004, I placed a order for a Nikon 2200 ...
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Overall Rating:Store Rating: 1.0
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I would not purchase from them again. Terrible experience!!! and terrible customer service !!!!!

by jonhuff40 , Jan 10 '05
Do Not buy from Buy.Com. They have a terrible customer service department, who is unwilling to assist to their customer's needs. The response time on new orders is slow and if you are looking for an update on an order you will be told you will get a ...
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Overall Rating:Store Rating: 1.0
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Poor delivery, poor service, had to cancel the order, will not shop there again

by simbaplt , Jul 20 '04
On 7/10, I ordered a product from buy.com. On 7/12, the product was given a status of 'shipped'. On 7/19, the product has not arrived. On 7/19, I called FedEx. I'm told that the product has never left the warehouse because buy.com did not make the ...
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Overall Rating:Store Rating: 4.0
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Very good, fast and cheap!

by junkot , Dec 30 '02
I thought that Buy.com was electronics shop online, but when I was comparing some book price on epinions.com recently, I learned that Buy.com was one of the online stores who offered the book I wanted at lower price, so I visited their web site. After...
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Overall Rating:Store Rating: 5.0
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All my experiences with buy.com have been positive

by bab651 , Jun 15 '04
My experiences with buy.com have all been very positive. I recently purchase a Plextor 708A DVD writer, and delivery was so fast that I wasn't ready for it when it arrived. The drive was absolutely fresh, as it had firmware and on-DVD software versions ...
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Overall Rating:Store Rating: 1.0
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Adverised Items not in stock and poor customer service

by bonanzapete , Aug 13 '04
I have had a frustrating experience with Buy.com. My current order is in limbo, and I don't know whether it will be cancelled (as I have requested) or whether my credit card will be charged and the item shipped after I have purchased an external floppy ...
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Overall Rating:Store Rating: 1.0
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Great deals negated by terrible customer service

by scardeville , Jan 03 '05
I used to love Buy.com but recent experiences have been so bad that I can't bring myself to purchase from them again, even when the deal seems a good one. Responding within minutes to an email offer from them I bought a 512 MB thumb drive from them ...
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Overall Rating:Store Rating: 1.0
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I would never again shop at or recommend Buy.com.

by raba351 , Jan 02 '05
I had heard some good things about Buy.com, and after receiving a Gift Certificate, I decided to visit Buy.com and use it. Okay, I placed my order for a Sailor Moon Book, listed as instock, to ship in 2 or 3 days. Almost one month later, not yet ...
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Overall Rating:Store Rating: 4.0
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Everything you need under one roof.

by electrcrio , Apr 18 '03
So many things under one roof there is almost no need to shop anywhere else. I have been purchasing my movies, books and music from Buy.com for almost 5 years now. I find things much easier to find then on Amazon.com which has too many different products...
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Showing 76-90 of 1,308 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 88 Previous   Next

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Showing 76-90 of 2,176 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
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Overall Rating:Store Rating: 5.0
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Mar 19 '05

I really enjoy shopping at Buy.com. The product descriptions are always thorough. I like the links to manufacturer web sites which I have used to clarify current model #'s and/or to get more indepth information on the products. I like the order history retention because I have had to go back a few years to look for something that I wanted to reorder. Overall, buy.com is my first and usually last place to shop for products.
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Overall Rating:Store Rating: 3.0
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Mar 19 '05

The items I purchased were in stock according to the web site. However, when it came time to ship them, I was told that they were not in stock after all and that I would have to wait a few days for them to become available. Buy.com needs to improve their inventory tracking system.
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Overall Rating:Store Rating: 4.0
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Mar 19 '05

I had a good experience shopping at buy.com and I would use them again in the future.
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Overall Rating:Store Rating: 3.0
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Mar 19 '05

Website said that they had item in stock, yet they had it on backorder :-/
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Overall Rating:Store Rating: 4.0
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Mar 19 '05

A good experience for the most part, had to do a return and the person on the phone was VERY difficult to understand and was not helpful.
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Overall Rating:Store Rating: 5.0
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Mar 19 '05

it's always very good.i often buy difficult to find books and buy.com usually has them.
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Overall Rating:Store Rating: 5.0
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Mar 19 '05

Excellent shopping experience. Will shop here again.
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Overall Rating:Store Rating: 5.0
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Mar 19 '05

I don't buy this product anywhere else--no one else beats the price
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Overall Rating:Store Rating: 5.0
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Mar 19 '05

I rated this survey excellent, just about every purchase I've made has been great, but every once in a while, the order comes in very late "shipping problem", and twice the order was short of items. Your company is A in customer service and dealing with customers. Thanks I'll keep purchasing and have recomended your co. to friends.
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Overall Rating:Store Rating: 5.0
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Mar 19 '05

My experience was excellent. I had no problem finding the item on the web site, and the price was lower than many competing sites.
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Overall Rating:Store Rating: 5.0
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Mar 19 '05

All items were received on time. It was convenient to be able to get the rebate right from the receipt.
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Overall Rating:Store Rating: 5.0
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Mar 18 '05

Buy.com is one of my favorite vendors. Good quality merchandise at good prices and excellent customer service.
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Overall Rating:Store Rating: 3.0
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Mar 18 '05

Product show as in stock but when place order it show as on order.
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Overall Rating:Store Rating: 4.0
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Mar 18 '05

fast delivery of items and where fairly easy to track.
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Overall Rating:Store Rating: 5.0
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Mar 18 '05

Products showed up surprisingly much faster than expected. I've dealt with this merchant in the past once before. Both purchase experiences have been excellent. Will definitely go back to them in the future. Thanks to Shopping.com as well as Buy.com!
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Showing 76-90 of 2,176 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next



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