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Dec 12 '05
The add at the website was misleading. Of course "free shipping" was in large letters and there was the ever present asterisk. After going through the process of billing info, the shipping was added. There was no pause in the order process to check on the price thus far. Of course when you call customer service, there is a representative with a script and limited English to understand your gripe. Not Recommended.
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Oct 11 '06
After the item was still not shipped after 10 days I call the 800 number they said part of the order was back logged. Knowing that the item only came in one box a set, I know they were not telling the truth, plus they cound not even give an estamate saying the the Manugacture ships to them I will got it. Very poor English I had to try and understand.
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Sep 10 '05
I order the printer dock on line and it was here within a few days in perfect condition. Definitely would buy again from this company.
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Jul 05 '05
service was what it should be. very capable
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Jun 14 '05
I had a good experience shopping with CameraWorld, I will shop again if i need anything else for my new camera.
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Sep 07 '08
I have purchased all my cameras from them, and have been happy with their service.
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Dec 10 '07
Site is very user-friendly. Excellent packaging, received the product well before due date. Will definetly use the site again for future purchases.
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Dec 10 '06
i purchased a camera and got a $50 coupon
i then purchased a camera bag with the coupon but after filling out the coupon section of the order form it didn't take. I then contacted customer service and he said he would contact billing and would apply the coupon.
I got and email saying the bag had shipped and was charged full price. I contacted another customer service rep and she said I would have to return it the re-order it again...
She was not very friendly so i called back and talked to another person who gave me the same story... I asked why should I have to go thru these steps when your order form and your customer service person messed up.
Finally after she talked to her supervisor I was given a $50 credit to my Visa.
Because of these errors I had a bad shopping experience and a very negative opinion of your customer service
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Feb 26 '06
Ordred the Minolta 5D from the web site and received an email two day later that the Minolta 5D was no longer available and out of stock and the order was canceled by email. The same camera and free stuff is still on the web site over a week later. Why????
Was not able to update my personal information on the web site. Will not order from Camera World Again.
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Jan 03 '07
When I see the price in the website, the price of the items is good, but after I finsihed the payment, I receive another payment which the shipping is some higher... I received my item almost one month after, and the invoice inside charged me shipping....the company is in CA!! and there was no shipping fee on my online invoice!! I sent an eamil to their cumstomer service....but haven't got the reply so far......!!!!!! Serious.... I purchased two items there....but so far I just received one of them.....they didn't tell me when they are going to ship it..... and....I am afraid to receive it have to wait for more than a week after they ship it to me!!
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Jan 10 '07
They sent a confirmation of order saying one item was in stock and reserved and the other was in stock and they would both be sent. Two weeks later I was informed that neither item was available and we would not be receiving them. We still have not rec'd credit card bill, so do not know if they charged us.
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Oct 09 '06
When this camera was ordered on September 29, I printed out my order confirmatin that was sent by email to me. It had nothing on it to indicate that a follow up phone call was going to be needed. We requested this camera be shipped overnight. I was extremely busy on that Friday and agin on Monday morning with payroll responsibilities. It was not until Monday afternoon that I had time to check emails and find one that said I need to call CameraWorld to confirm my order--or I should say reconfirm my order--I already had an order confirmation. After talking to someone in customer serivce I asked to speak to her supervisor because the answers she was giving me were not acceptable. She said she would transfer me, but all she did was put me on hold. When I finally hung up and called back the second person was of no more help. He only kept saying they sent me an email and left me a voice message--"so sorry". Well there was no voice message to me and the questions I kept asking, which no one could answer was, "WHY did this take a follow up phone call? WHY wasn't the camera shipped as requested? Our credit card was accepted--there should have been no delays in sending this camera. On top of that, the camera did not get shipped until Tuesday and we did not receive it until Wednesday when it was expected Monday. You might as well not have an ordering website and just make people call you so that you can confirm the order with the phone call. I definitely think you lack in customer service.
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May 07 '05
Great service! It's always a pleasure doing business with CameraWorld.
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Nov 07 '05
I was very pleased with cameraworld.com. I was not sure exactly what I was looking for, but the web site's product information helped greatly. Also, I was very happy to receive the products within just a few days, rather than the 7-10 days that I expected. Thank you so much, and God bless.
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Jun 09 '06
this is the second time i use camera world. I trust them. Honest people.
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