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HomeWeb Sites & Internet ServicesOnline Stores & Servicesecampus.com

ecampus.com

Overall store rating:  Store Rating: 2.0
Reviewed by 186 customers
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Showing 196-198 of 198 reviews Page 1 ... 4 5 6 7 8 9 10 11 12 13 14 - View all   Previous
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Overall Rating:Store Rating: 1.0
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THE WORSE
by zorbs99 ,Oct 09 '05
What a bunch of IDIOTS! I bought a book 3 weeks ago,my son has been so patiently waiting.Today I get an email from ecampus telling me they cant find the book and credited me a refund!GEE THANKS @HOLES WORSE SERVOUS EVER.
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Overall Rating:Store Rating: 1.0
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GIVE ME MY MONEY ECAMPUS!!
by lildevillu ,May 15 '09
please dont use the buyback program from ecampus! They will not give your your money in a timely fashion or AT ALL!!!!!!!!!!!! I hope this company goes out of biz because ripping off college students is pretty low!
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Overall Rating:Store Rating: 1.0
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Avoid them. Not cheapest, Bad CS!
by rob2372 ,Feb 15 '07
Info said both of my items would ship in 5-7 days. On day 8, I emailed about status. They "found" one, but were still looking for the other item. 4 more days, no updates. So I email again asking for ETA. They don't know...still looking for it. Cust service didn't even answer half of my questions. So I cancel the entire order because I found both items elsewhere (CHEAPER). But wait, they cancelled the item they were looking for but not the other cause it was on reserve. So I email CS again to cancel entire order. Hmm, no response. That was Friday. Also sent email to the rep who sent me the "form letter" to my questions. So no response, status has not changed, so I email CS a third time. Still nothing. But Monday AFTERNOON I get a response form three CS persons that it's too late because my order shipped. Funny, because it's Tuesday and USPS doesn't even recognize my tracking number.

So I'll end up with an item I don't need anymore about 3+ weeks after originally ordering it.

ecampus customer service sucks.
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Showing 196-198 of 198 reviews Page 1 ... 4 5 6 7 8 9 10 11 12 13 14 - View all Previous





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