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by aspremon , Jun 24 '01
Pros: Nightmarish customer service
Cons: OK website, the calendar search feature is nice.
Update: I have called my credit card company (Visa by First USA) to dispute the charge. They told me that because Travelocity.com forwarded my billing info to United and there is a third party, they cannot do anything. I guess Travelocity knew this from...
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by leepmon , Nov 17 '99
Pros: Calendar display of low fare availability
Cons: Airline incentives are not offered
Travelocity has always been a step ahead of the competition and they continue to impress me with innovation. The recent change of their best fare engine is a case in point. It provides a visual display on a calendar so you can easily see when the fare...
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by jeankat , Feb 24 '02
I am a frequent flier. I fly about once or twice a month. Whenever I am looking for the best fares, Travelocity is the first travel site I look at. It seems like they always have the lowest fares out of all the others I check (expedia,...
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by beerbuff , Mar 05 '00
Pros: Easy to use, great savings
Cons: None
Travelocity is one of the top online travel agencies that offers unique ways to save. It is not as well known as Expedia but it is every bit as good. Using this service is a good way to get a general idea about current airfares, hotels, cruises and...
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by davis25 , Dec 18 '99
Pros: Great prices
Cons: Great prices never in stock
This site is great to find out what the lowest fare is on a flight but they are almost always listed as sold out. It will list 5 fairs and you have to click on each one to see if it is available. it takes forever and the lowest 4 fairs will all be...
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by gayg , Mar 08 '01
Pros: none
Cons: I was the maid of honor. Travelocity caused me to miss rehearsal dinner!
Travelocity caused me to miss rehearsal dinner for a wedding in which I was the maid of honor!
I purchased my tickets on 12/6/00 to the wedding in Mexico taking place on 2/16/00. United Airlines apparently cancelled my flight on 12/16/00 but...
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by TameraG , Mar 16 '00
Pros: Great web sight
Cons: Paper ticketing can be slow
I have bought about five tickets from this sight so far and have had saved a lot of money. I only had them send a paper ticket once to me and I received it within the 3 days as promised. I have had a friend that did not receive it on time, but the...
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by KAmbrosio , Feb 26 '00
Pros: easy, fast, cheap
Cons: havent found any yet
I recently moved away from my family and boyfriend, so I have searched for the easiest and cheapest way to get back up north to see them. I found that travelocity is the most accurate, fastest and cheapest way to get plane tickets, when and where you...
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by BarryGlu , Feb 11 '01
Pros: Decent tool for comparison shopping
Cons: Awful customer service; handle complaints poorly
Travelocity.com is a decent way to compare prices, but, having used them twice for buying tickets, I won't use them again.
Shortly after my first (uneventful) purchase of a ticket, they e-mailed me an offer for a $25 rebate off my next ticket....
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by eju , Jan 13 '00
Pros: displays wide selection of possible flights
Cons: sometimes stalls
Although Cheaptickets.com is generally good at finding a very low airfare, the interface is not particularly flexible in terms of timing, even when similarly-priced flight schedules are available at others times on a given day. In other words, the...
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by energy81 , Dec 18 '99
Pros: cheap, easy to use
Cons: should confirm
I recently bought a roundtrip ticket from NY to FL for $160 (including taxes) from Travelocity. It was recommended to me by a friend when I needed a quick trip to visit family. This was bought on less than 2 weeks notice and around the time of...
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by jason_85 , Dec 15 '99
Pros: great flight search engine
Cons: none
Travelocity is one of the best online travel agents out there! It has fare compare and pick your own flight just like Expedia. Plus that Travelocity includes many of the smaller airline such as Shuttle America and Air Jamaica like Expedia excludes....
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by mcrimmins , Dec 29 '99
Pros: Low Prices
Cons: Selection & Options
I am a poor college student so price is the major factor in anything I buy. I used to believe Priceline.com had the lowest fares but now I use Travelocity.com. Using Travelocity I bought round trip tickets between the same locations a month after I...
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by bsanderson , Mar 09 '00
Pros: ease and convenience
Cons: none
Need to fly somewhere for business or vacation? Have I got a website for you, it's called Travelocity.com. Making any type of travel arrangement has just been made simple with a click of the mouse. Are you a Travel agent? Do you usually let someone...
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by eclecticguitar , Jan 09 '07
Absolutely horrid non-native speaking customer service. I hate having to ask them over and over, what did you say? Sat on hold for a total of 2 1/2 hours because my call kept on getting cut off in mid service and had to keep calling back. (Average wait ...
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